REFUND & RETURNS.

Return Window

Eligible Fashionfusion merchandise may be requested for return within 30 days from the date of delivery.

Your return request should be submitted within this period and the merchandise must satisfy the eligibility requirements described in this policy.

Returns requested outside the applicable return window may not be accepted unless Fashionfusion approves an exception or applicable law requires otherwise.

Return Eligibility

To qualify for a standard return, merchandise should generally be in the same condition in which it was received.

Eligible items should be:

• Unworn
• Unwashed
• Unused
• Unaltered
• Free from stains, odors, damage, makeup, or signs of wear
• Returned with original tags attached where applicable
• Returned with original packaging where reasonably applicable
• Accompanied by sufficient order or purchase information

Non-Returnable Items

Unless otherwise required by applicable law, certain items may not qualify for a discretionary return.

• Merchandise clearly marked "Final Sale"
• Gift cards
• Personalized or customized products
• Items that have been worn or washed
• Altered merchandise
• Items damaged after delivery through customer use or improper handling
• Merchandise with missing required tags or components where applicable
• Items returned outside the applicable return period

Individual product pages or promotional offers may also state additional return conditions for specific merchandise.

How to Start a Return

Please contact Fashionfusion before sending any merchandise back.

Return Address

Please do not automatically send merchandise to Fashionfusion's listed business address.

Merchandise sent to an unauthorized location may experience delays or may not reach the appropriate return facility.

Return Shipping

For standard discretionary returns, customers are generally responsible for applicable return shipping costs unless Fashionfusion states otherwise.

Different arrangements may apply where the return results from an incorrect, defective, or damaged item associated with the original order.

We recommend using a trackable shipping method and retaining proof of shipment until the return has been completed.

Refunds

Once an authorized return is received, the merchandise may be inspected to confirm that it meets the applicable return conditions.

If approved, the applicable refund will generally be issued to the original payment method used for the purchase.

After the refund has been issued, the time required for funds to appear may depend on your bank, card issuer, or payment provider.

Original Shipping Charges

Original shipping or delivery charges may be non-refundable for discretionary returns unless Fashionfusion states otherwise, the issue resulted from our error, or a different result is required by applicable law.

Exchanges

Exchange availability may depend on product inventory, size, color, variation, and other stock conditions.

If you would like another size, color, or product, contact Fashionfusion before returning the original item.

In some cases, the easiest option may be to return an eligible item for a refund and place a new order for your preferred merchandise.

Exchange availability cannot be guaranteed.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or materially different from what you ordered, please contact Fashionfusion as soon as reasonably possible after discovering the issue.

When contacting us, please provide:

• Your name
• Order information
• The affected product
• A description of the issue
• Clear photographs when reasonably helpful to document the issue

After reviewing the request, available resolution options may include a replacement, exchange, refund, or another appropriate solution depending on the circumstances.

Sale & Promotional Items

Discounted or promotional merchandise may remain eligible for return if it otherwise meets this policy unless it was specifically identified as Final Sale or non-returnable.

Items clearly marked Final Sale at the time of purchase may not qualify for a discretionary return unless required otherwise by applicable law.

Order Cancellation

If you need to request cancellation of an order, contact Fashionfusion as soon as possible.

We cannot guarantee cancellation after an order has entered processing, fulfillment, or shipment.

If cancellation is no longer possible, you may need to wait for delivery and then request an eligible return under this policy.